Hello

I’m a customer experience and operations virtual assistant with hands-on experience in telecommunications, device insurance, and banking—industries where accuracy, professionalism, and trust are essential.

 

My career began on the front lines of customer service at Spectrum and Asurion, where I supported customers through technical issues, billing concerns, and high-stress situations that required patience, clarity, and problem-solving. I later expanded my skill set as a bank teller, where attention to detail, financial accuracy, and confidentiality were non-negotiable. Working with sensitive customer information taught me the importance of consistency, compliance, and clear communication in every interaction.

 

These roles shaped the way I approach virtual assistance today. I understand what it means to represent a brand, protect customer trust, and deliver reliable support in fast-paced, high-volume environments.

 

I now help growing businesses streamline their customer support, administrative operations, and technical assistance so they can focus on scaling without sacrificing service quality. Whether I’m managing customer inquiries, resolving account or billing issues, documenting interactions in CRM systems, or supporting daily operations, I bring structure, professionalism, and accountability to my work.

 

I don’t believe in one-size-fits-all support. I take the time to understand your business, your customers, and your processes so I can operate as a seamless extension of your team—not just a task-taker, but a dependable partner.

 

Let’s Work Together

 

If you’re ready to improve your customer experience, reduce operational stress, and work with a virtual assistant who understands both people and systems, I’d love to connect.

 

📩 Reach out today to discuss how I can support your business with reliable, high-quality virtual assistance.

 

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